Effective Date: June 22, 2026
This Refund & Returns Policy applies to products purchased through the Lincoln-Martí Schools online store at lincolnmarti.com. We want you to be satisfied with your purchase. If you are not completely satisfied, please review the terms below.
You may request a return within [30] days of the delivery or pickup date. To be eligible for a return, items must be unworn, unwashed, in their original condition, and with all original tags and packaging attached.
For hygiene reasons and because certain items are made or customized to order, the following items are not eligible for return or refund:
To begin a return, please contact us at info@lincoln-marti.com or (305) 642-1000 with your order number and the item(s) you wish to return. We will provide instructions on how and where to send your return. Items sent back to us without first requesting a return may not be accepted.
If you need a different size or item, the fastest way is to contact us to arrange an exchange, subject to availability. [Describe whether exchanges are handled as a return + new order, or as a direct swap.]
Please inspect your order upon receipt. If an item is defective, damaged, or you received the wrong item, contact us within [7] days of delivery so we can evaluate the issue and make it right at no additional cost to you.
[State who pays return shipping. For example: “Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect, in which case Lincoln-Martí will cover return shipping.”] Original shipping charges are non-refundable except where an item is defective, damaged, or incorrect.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within [7–10] business days. Please note that it may take additional time for your bank or card issuer to post the refund to your account.
[If items may be returned in person at a campus location, describe that option here, including any locations or hours. If not offered, this section may be removed.]
This Refund & Returns Policy is part of a set of policies that govern your use of our Site and online store. Please also review the following:
If you have any questions about returns or refunds, please contact us:
Lincoln-Martí Schools
2700 S.W. 8 Street
Miami, FL 33135
Phone: (305) 642-1000
Email: info@lincoln-marti.com